The 8 best Pipedrive alternatives for small business in 2026
A ranked guide for teams leaving Pipedrive, organised around the reasons they actually leave: the plan you need costs more than the plan you saw, the features you assumed were included are add-ons, and support is slower than a small team can afford. Every price was read from the vendor’s own pricing page on September 17, 2026.
At a glance: The best Pipedrive alternative for a small business depends on why you are leaving. HubSpot Sales Hub is the pick if you want a free starting point and sales and marketing in one system. Pipeline CRM is the pick for small and mid-sized sales teams who left over support and tier creep, because live US-based support and features such as eSign and email campaigns come with the plan rather than as add-ons. Zoho CRM is the lowest cost across a large team, Close is built for phone-heavy inside sales, Nutshell is the lowest-friction start for very small teams, monday CRM suits visual, board-driven teams, Freshsales bundles AI at a low entry price, and Copper fits companies standardised on Google Workspace.
The 8 best Pipedrive alternatives at a glance
Prices are per user per month at each vendor’s annual-billing rate, read from the vendor’s own pricing page on September 17, 2026. “Automation included from” names the cheapest plan on which workflow automation is available, because that is the tier most Pipedrive switchers were actually paying for.
| Rank | CRM | Best for | From | Automation included from | Free plan |
|---|---|---|---|---|---|
| 1 | HubSpot Sales Hub | A free start, sales and marketing together | $7 | Professional, $90 | Yes, 2 users |
| 2 | Pipeline CRM | Small sales teams that want support and features on the plan | $25 | Start, $25 | No, 14 day trial |
| 3 | Zoho CRM | Lowest cost across a large team | $14 | Standard, $14 | Yes, 3 users |
| 4 | Close | Phone-heavy inside sales | $9 (1 user) | Growth, $99 | No |
| 5 | Nutshell | Very small teams that want the least setup | $13 | Pro, $42 | No |
| 6 | monday CRM | Visual, board-driven teams | $12 (3 seat minimum) | Standard, $17 | No |
| 7 | Freshsales | AI scoring at a low entry price | $9 | Growth, $9 (basic) | No, 21 day trial |
| 8 | Copper | Google Workspace companies | $23 | Professional, $59 | No |
Why do small businesses leave Pipedrive?
Small businesses leave Pipedrive for four reasons that show up again and again in reviews and in the conversations we have with teams switching to us, and none of them is that Pipedrive is a bad CRM. It is a good one. The problems are structural.
- The plan you need is not the plan you saw. Pipedrive Lite is $14 per user per month on annual billing, and it is the price everyone quotes. On Pipedrive’s own pricing page, full email sync with tracking, automations and nurturing sequences arrive on Growth at $39, and e-signatures, lead routing and custom scoring arrive on Premium at $59. Most working sales teams end up on Growth or Premium, so the real entry price is three to four times the advertised one.
- The features you assumed were included are add-ons. Lead capture forms and chatbots are the LeadBooster add-on from $32.50 a month. Email marketing is Campaigns from $13.33. Document tracking is Smart Docs from $32.50. Website visitor identification is Web Visitors from $41. Projects is from $16. These are per company rather than per user, which softens the blow, but a ten-person team on Premium with LeadBooster and Campaigns is paying well over $600 a month.
- Support is thin below the top tier. Extended support hours by telephone are an Ultimate feature at $79 per user per month. Below that, small teams describe chat and email support that can take a day or more to come back, which is fine for a company with an admin and hard for a company where the owner is also the CRM administrator.
- Reporting runs out before the team does. Forecast reports start on Growth, and the custom report fields and formula fields that make a pipeline report reflect your business are on Premium. Teams that outgrow the standard dashboards find that the next answer is always the next tier.
The list below is organised around those four reasons. Each entry says where the tool beats Pipedrive on that specific axis, and where it does not, because several of the alternatives have the same tier structure with different labels on it.
What should you look for in a Pipedrive alternative?
What you should look for in a Pipedrive alternative is mostly the answer to one question: which of the four reasons above is yours? The seven checks below turn that into a shortlist.
- Price the plan you will actually use. Ignore the entry tier. Find the cheapest plan that includes email sync, workflow automation and the reports you need, and compare that number across vendors.
- Count the add-ons. Lead forms, e-signatures, email campaigns and document tracking are the four features most often unbundled. Check whether each is on a plan or on a separate invoice.
- Find out who answers support, and when. Live chat on every plan and a telephone line only on the top plan are two very different promises. Read the support line on the pricing page, not the marketing page.
- Check the seat minimum. Some CRMs bill a three-seat minimum on every plan, which changes the maths for a two-person business.
- Check record caps. Contact and deal limits are easy to miss at signup and expensive to hit at month eight.
- Look at the field-sales story if you have one. Route planning, map views and a mobile app that works on a job site are not standard, and Pipedrive does not have the first two.
- Know what migration involves. Every tool here imports a CSV. The difference is whether someone helps you map your fields or leaves you with a help-centre article.
What are the best Pipedrive alternatives in 2026?
The best Pipedrive alternatives in 2026 are ranked below by how well each one answers the reasons small businesses leave Pipedrive, then by how complete the CRM is for a small sales team. Every price was read from the vendor’s own pricing page on September 17, 2026, and every capability claim reflects what that vendor documents rather than what the category assumes.
1. HubSpot Sales Hub: Best for a free start and sales and marketing in one system
Overview: HubSpot Sales Hub is the sales module of HubSpot’s customer platform, a CRM that also sells marketing, service and content hubs on the same contact database. It is the most common destination for teams leaving Pipedrive because the free tier covers two users with contacts, deals and a pipeline, and the Starter plan is cheaper than Pipedrive Lite.
Why it made the list
HubSpot takes the top slot because it answers two of the four reasons outright. If you are leaving Pipedrive because the entry price crept up, HubSpot Starter at $7 per seat is the lowest paid price in this list. If you are leaving because you wanted email marketing without a Campaigns add-on, HubSpot’s Marketing Hub shares the same records. The catch is the third reason: the jump to Professional is steep, and it carries a mandatory onboarding fee.
Key features
- Free CRM for up to two users with contacts, companies, deals and a pipeline board
- Email tracking, templates and meeting scheduling on Starter
- Sequences, workflow automation, forecasting and custom reporting on Professional
- Marketing Hub, Service Hub and Content Hub on the same contact database
- A very large app marketplace and native Gmail and Outlook extensions
Where it beats Pipedrive
Price at the bottom and breadth at the top. A two-person business can run HubSpot for nothing, and a growing one can add marketing automation without buying a second product. Pipedrive has no free plan and sells marketing as an add-on.
Pricing
Free for up to two users. Sales Hub Starter is $7 per seat per month billed annually, or $20 billed monthly. Professional is $90 per seat per month billed annually, or $100 monthly, and requires a one-time $1,500 onboarding fee. Enterprise is $150 per seat per month billed annually with a $3,500 onboarding fee. Read from hubspot.com on September 17, 2026.
Best for
Small businesses that want to start free, teams that will eventually run marketing and sales from one system, and companies with an in-house admin who can take on a platform with many moving parts.
Not great for
Small sales teams that need automation now. Workflow automation, sequences and forecasting sit on Professional, so the practical price for a team that needs them is $90 per seat plus $1,500 up front. That is the same tier-creep pattern people leave Pipedrive over, at a higher ceiling. Our HubSpot vs Pipeline CRM comparison works through the seat maths.
2. Pipeline CRM: Best for small sales teams that want support and features on the plan
Overview: Pipeline CRM is a sales CRM for small and mid-sized sales teams, with a visual pipeline, custom fields and stages, workflow automation, email campaigns, eSign, map views with route planning for field reps, and US-based live chat support on every plan. It is the closest like-for-like replacement for Pipedrive in this list, since both are pipeline-first tools built for sales rather than for marketing or service.
Why it made the list
We build Pipeline CRM, so read this entry with that in mind, and it sits at two rather than one because HubSpot’s free tier is a genuine advantage for the smallest teams. Pipeline CRM earns its place on the two reasons HubSpot does not fix. Support is live chat with a US-based team on every plan, including Start. And the features Pipedrive unbundles arrive with the tier: eSign and email drip campaigns are included on Grow at $49 per user per month (billed annually), where Pipedrive charges $59 for Premium to get e-signatures and adds Campaigns on top. There are two optional add-ons, Data Enrichment and Email Validation, and nothing else.
Key features
- Visual pipeline with Kanban and list views, custom stages and custom fields on every plan
- Workflow automations from the Start plan, with more on Develop and Grow
- Email sync with tracking, templates and drip campaigns, plus eSign, on Grow
- Map views and route planning for field sales, with monthly route allowances by tier
- Native QuickBooks, Gmail and Outlook integrations, Zapier and a REST API
- US-based live chat support on every plan and a 14 day trial with no credit card
Where it beats Pipedrive
Support and bundling. A Start user gets the same live chat as an Enterprise user. Automation starts at the entry tier rather than the second one. eSign and email campaigns are on the plan, not on a second invoice. And for anyone selling in the field, map views and route planning are built in, which Pipedrive does not offer at all.
Pricing
Start is $25 per user per month (billed annually), or $29 billed monthly. Develop is $33 per user per month (billed annually), or $39 monthly. Grow is $49 per user per month (billed annually), or $59 monthly. Enterprise is custom. The 14 day trial runs on Grow with no credit card. Full detail on the Pipeline CRM pricing page.
Best for
Sales teams of roughly three to fifty people who left Pipedrive over support response times or because the features they needed kept moving to the next tier, and any team with reps on the road who would use route planning.
Not great for
Two-person businesses that want to pay nothing, since there is no free plan. Companies whose main requirement is marketing automation, because Pipeline CRM is a sales tool and does not try to be a marketing platform. Teams above a few hundred users, where enterprise platforms fit better. For the direct head-to-head, see Pipedrive vs Pipeline CRM.
3. Zoho CRM: Best for the lowest cost across a large team
Overview: Zoho CRM is the sales CRM inside Zoho’s suite of more than forty business applications. It is the most feature-dense tool per dollar in this list, with workflows, assignment rules, forecasting and cadences on its cheapest paid plan, and a free edition for three users.
Why it made the list
Zoho is the answer to the first reason people leave Pipedrive. Its Standard plan costs the same $14 as Pipedrive Lite and includes workflows, assignment rules, sales forecasting and cadences, which Pipedrive holds back until Growth at $39. At twenty or thirty seats the difference is thousands of dollars a year.
Key features
- Workflows, assignment rules, cadences, reports and forecasting on Standard
- Process automation, email intelligence, CPQ and inventory on Professional
- AI sales assistant, territory management, custom functions and portals on Enterprise
- Free edition for three users with leads, deals, workflows and a mobile app
- Deep integration with Zoho Books, Zoho Desk, Zoho Campaigns and the rest of the suite
Where it beats Pipedrive
Price per feature. Almost everything on Pipedrive Growth is on Zoho Standard for the price of Pipedrive Lite, and Zoho has a free plan.
Pricing
Standard $14, Professional $23, Enterprise $40 and Ultimate $52 per user per month on annual billing, in US dollars. The free edition supports up to three users. Zoho’s pricing page localises currency by region, so confirm you are reading dollars before you compare. Read from zoho.com on September 17, 2026.
Best for
Cost-conscious teams of ten or more, companies already on other Zoho products, and businesses with someone who enjoys configuring software.
Not great for
Teams without an admin. The breadth that makes Zoho cheap also makes it the slowest tool here to set up well, and support on the lower plans is a common complaint in reviews. If you left Pipedrive because support was slow, Zoho is unlikely to be the fix.
4. Close: Best for phone-heavy inside sales
Overview: Close is a sales CRM with calling, SMS and email built into the product rather than bolted on. Its whole design assumes a rep spends the day in a queue of calls and follow-ups, with the CRM logging everything automatically.
Why it made the list
Close is on the list because there is a type of small business, outbound-led and phone-first, for which Pipedrive’s pipeline board was never the right shape. If your reps dial fifty numbers a day, Close’s built-in calling, power dialer and call coaching replace a CRM plus a separate telephony subscription. It also has a genuine one-user plan at $9, which is rare.
Key features
- Built-in calling, SMS and email with automatic logging on every plan
- Power dialer, workflow automation and custom activities on Growth
- Call recording and coaching tools for managers
- A Solo plan for a single user
- Reporting built around activity volume and outcomes
Where it beats Pipedrive
Communication. Pipedrive treats calling as an integration. Close treats it as the product, and the difference shows in how little a rep has to click between one call and the next.
Pricing
Solo is $9 per user per month billed annually, or $19 monthly, for one user. Essentials is $35 billed annually, or $49 monthly. Growth is $99 billed annually, or $109 monthly. Scale is $139 billed annually, or $149 monthly. Workflow automation, the power dialer and custom activities are Growth features. Read from close.com on September 17, 2026.
Best for
Inside sales teams, SDR teams and any business where phone and text are the primary channels and the team is measured on activity.
Not great for
Teams that want automation on a mid-priced plan, because it starts at $99 per user on Growth, and teams whose selling is meetings and proposals rather than calls. On price, Close has the steepest step between its second and third tiers of anything in this list. Our Close vs Pipeline CRM comparison goes deeper.
5. Nutshell: Best for very small teams that want the least setup
Overview: Nutshell is a US-based CRM for small businesses that leans on ease of use and bundles email marketing, web forms and live support into every plan. It is the tool in this list that a two- or three-person business is most likely to have running by the end of the afternoon.
Why it made the list
Nutshell answers the support reason and the add-on reason at once for the smallest teams. Live support is included on every plan, its pricing page says so in the first three lines, and email and calendar sync, a form builder and landing pages are in Foundation at $13. Those are things Pipedrive either gates to Growth or sells as LeadBooster and Campaigns.
Key features
- Email and calendar sync, unlimited contacts, form builder and landing pages on Foundation
- Activity reports, sales quotas and lead assignment rules on Growth
- Sales automation, custom pipelines and advanced reporting on Pro
- Live support on every plan, with a telephone line on Enterprise
- Email marketing and attribution reporting included with every CRM subscription
Where it beats Pipedrive
Included support and included email tools at the entry price. Foundation at $13 undercuts Pipedrive Lite and comes with the sync and forms that Pipedrive charges extra for.
Pricing
Foundation $13, Growth $25, Pro $42, Business $59 and Enterprise $79 per user per month on annual billing, with monthly billing about 15 percent higher. Sales automation and custom pipelines start on Pro. There is a 14 day trial and no free plan. Read from nutshell.com on September 17, 2026.
Best for
Businesses of one to ten people that want a CRM someone non-technical can set up, and that want email marketing without a second tool.
Not great for
Field sales, because there is no route planning or map view, and teams that need automation at a low price, because it starts on Pro at $42, which is above Pipeline CRM Develop and only a little below Pipedrive Premium.
6. monday CRM: Best for visual, board-driven teams
Overview: monday CRM is a sales CRM built on monday.com’s work-management platform. Deals, contacts and activities live on boards you can reshape, and the same platform can run projects, marketing and operations alongside the pipeline.
Why it made the list
If what you liked about Pipedrive was the board, monday CRM is that idea taken further: everything is a board, every column is configurable, and the visual layer is the best of anything here. It also shares a platform with monday’s project tools, which suits companies that deliver work after the sale.
Key features
- Fully configurable boards for leads, contacts and deals with custom columns and views
- Two-way Gmail and Outlook sync and automations from Standard
- Sales forecasting, email templates, tracking, sequences and mass email on Pro
- Dashboards that combine sales and non-sales boards
- Shared platform with monday work management for post-sale delivery
Where it beats Pipedrive
Flexibility of the data model. If your pipeline has a column Pipedrive would not let you add, monday will. And the Standard plan at $17 includes automations and two-way email, which Pipedrive holds until $39.
Pricing
Basic is $12, Standard is $17 and Pro is $28 per seat per month on annual billing, or $18, $25 and $41 billed monthly, all with a three-seat minimum. Ultimate is custom. Basic has no two-way email sync and no automations, so Standard is the realistic entry point. Read from monday.com on September 17, 2026.
Best for
Teams of three or more that think in boards, companies already using monday.com for other work, and businesses that sell a project and then deliver it.
Not great for
Two-person businesses, because of the three-seat minimum, and teams that want a CRM that arrives already shaped like a sales process. monday’s flexibility is also its setup cost. See monday CRM vs Pipeline CRM for the seat-by-seat comparison.
7. Freshsales: Best for AI scoring at a low entry price
Overview: Freshsales is the sales CRM from Freshworks, the company behind Freshdesk. It bundles chat, email and calling into the CRM and sells its Freddy AI features for contact scoring and deal insights from the mid tier.
Why it made the list
Freshsales is the cheapest full CRM with a Kanban pipeline, email templates, custom fields and basic workflows, at $9 per user on annual billing. For a small team leaving Pipedrive Lite because it wanted a little more without paying for Growth, that is a real option. It is also the natural pick for a company already on Freshdesk for support.
Key features
- Kanban pipeline, lifecycle stages, email templates, custom fields and basic workflows on Growth
- Contact scoring, deal insights, sales sequences and territory management on Pro
- Forecasting insights, custom modules and a sandbox on Enterprise
- Built-in Chat, email and calling channels
- Shared customer records with Freshdesk
Where it beats Pipedrive
Entry price and included channels. Growth is $9 against Pipedrive Lite at $14, and it includes basic workflows plus chat and calling channels that Pipedrive does not offer at that tier.
Pricing
Growth $9, Pro $39 and Enterprise $59 per user per month billed annually. Branded documents are a $19 per user add-on and the Freddy AI Agent is $49 per 100 sessions. The pricing page lists a 21 day trial and no free plan. Read from freshworks.com on September 17, 2026.
Best for
Small teams that want the lowest paid entry point with a real pipeline, and companies that already run Freshdesk.
Not great for
Teams that need sequences and scoring, which sit on Pro at $39, the same price as Pipedrive Growth, and field sales teams, since there is no route planning.
8. Copper: Best for companies standardised on Google Workspace
Overview: Copper is a CRM built around Google Workspace. Contacts, email, calendar and files sync from Gmail and Drive automatically, and much of the work happens in a Gmail sidebar rather than in the CRM itself.
Why it made the list
Copper is here for the business whose complaint about Pipedrive was data entry rather than price. If your whole company lives in Gmail and Google Calendar, Copper captures contacts and conversations without anyone typing them in, which is a different kind of relief from a cheaper invoice.
Key features
- Automatic contact, email and calendar capture from Google Workspace
- Gmail sidebar for working records without leaving the inbox
- Customisable pipelines and deal management on every plan
- Sales opportunities on Professional and Business
- Google Sheets and Looker Studio reporting
Where it beats Pipedrive
Depth of Google integration. Pipedrive connects to Gmail. Copper is built inside it.
Pricing
Basic is $23 per seat per month billed annually, or $29 monthly, with 2,500 contacts and no sales opportunities. Professional is $59 billed annually, or $69 monthly, with 15,000 contacts. Business is $99 billed annually, or $134 monthly, with unlimited contacts. Read from copper.com on September 17, 2026.
Best for
Agencies, consultancies and service businesses that run on Google Workspace and want the CRM to maintain itself.
Not great for
Anyone on Microsoft 365, and any team that needs a sales pipeline on the entry plan, because opportunities start on Professional at $59, which makes Copper’s effective entry price the highest in this list. See Copper vs Pipeline CRM.
What does Pipedrive still do better than the alternatives?
What Pipedrive still does better than most of the alternatives is worth saying plainly, because a switch made in irritation is often regretted. Its pipeline view is one of the cleanest in the category, and reps who have used it rarely complain about the day-to-day interface. Its marketplace is very large, with more than 500 listed integrations, so an unusual tool in your stack is more likely to have a native connection. Its mobile app is strong. And its Lite plan, at $14, is a genuinely cheap way to run a basic pipeline if you never need email sync or automation. If your only complaint is a feature you can live without, staying on Pipedrive and declining the upgrade is a valid answer.
Which Pipedrive alternative is best for your reason for leaving?
Which Pipedrive alternative is best depends far more on your reason for leaving than on any vendor’s feature list. The four reasons map to the eight tools like this.
If the plan you need costs more than the plan you saw
Zoho Standard at $14 includes the automation and forecasting Pipedrive puts on Growth at $39. Freshsales Growth at $9 includes basic workflows. Pipeline CRM Start at $25 per user per month (billed annually) includes automation on the entry plan. HubSpot is cheaper at the very bottom and more expensive at the top, so it only fixes this problem for a team that stays small.
If the features you assumed were included are add-ons
Pipeline CRM Grow includes eSign and email drip campaigns at $49 per user per month (billed annually). Nutshell includes forms, landing pages and email marketing on every plan. HubSpot puts marketing on a separate hub, which is more capable than Pipedrive Campaigns and also more expensive.
If support is the problem
Pipeline CRM offers US-based live chat on every plan. Nutshell includes live support on every plan and a telephone line on Enterprise. Everything else in this list follows the Pipedrive pattern to some degree, with the fullest support reserved for the highest tier.
If reporting ran out
Zoho Enterprise and HubSpot Professional have the deepest reporting here. monday CRM’s dashboards can combine sales and non-sales data. For a small team that wants a forecast it can defend without building a data warehouse, Pipeline CRM and Nutshell Pro are the simpler answers.
How do you switch from Pipedrive without losing data?
Switching from Pipedrive without losing data is mostly a matter of exporting before you cancel and cleaning before you import. Pipedrive exports deals, people, organisations, activities and notes as spreadsheets, and every tool in this list imports a CSV. Three things go wrong often enough to plan for.
- Custom fields do not map themselves. Make a list of every custom field on deals and people in Pipedrive, decide which ones you still need, and create them in the new CRM before you import, so the import wizard has somewhere to put the data.
- Email history is the hardest thing to move. Most CRMs will re-sync your mailbox going forward but will not import Pipedrive’s synced email threads. Export the threads you must keep, or accept that history restarts on the switch date.
- Stages are not the same shape. If your Pipedrive pipeline had eight stages and the new tool’s template has five, decide the mapping before the import rather than after. Pipeline CRM and Zoho let you define stages freely; monday CRM lets you define almost anything, which is both the benefit and the work.
Ask the vendor what help is included. Some will map your fields with you on a call. Others point you to an article. That answer is a reasonable proxy for what support will be like once you are a customer.
How do I choose the right Pipedrive alternative?
Choosing the right Pipedrive alternative is a process of elimination against your own constraints rather than a search for the best product. Work through these in order.
- If you are two people and budget is zero, HubSpot’s free tier is the only honest answer, with Zoho’s three-user free edition as the alternative.
- If you want a like-for-like sales CRM with better support and fewer add-ons, Pipeline CRM is the closest match to what you had, with the parts you were paying extra for on the plan.
- If you have twenty or more seats and cost is the constraint, Zoho Standard is the cheapest complete plan here.
- If your team lives on the phone, Close, and budget for Growth at $99 if you need the dialer and automation.
- If you want the fastest possible setup for a very small team, Nutshell Foundation.
- If you loved the board and want more of it, monday CRM Standard, remembering the three-seat minimum.
- If you want the cheapest paid pipeline with basic workflows, Freshsales Growth.
- If your company runs on Google Workspace and data entry is the complaint, Copper Professional.
- If your reps sell in the field, only Pipeline CRM in this list has route planning and map views built in.
Frequently asked questions about Pipedrive alternatives
What is the best Pipedrive alternative for small business?
The best Pipedrive alternative for a small business depends on why you are leaving. HubSpot Sales Hub is the best pick if you want a free start or need sales and marketing in one system. Pipeline CRM is the best like-for-like replacement if you left over support response times or tier creep, because live US-based support and features such as eSign and email campaigns are included on the plan. Zoho CRM is the best pick when cost across a larger team is the deciding factor.
Is there a free Pipedrive alternative?
Yes. HubSpot’s free CRM covers two users with contacts, deals and a pipeline, and Zoho CRM’s free edition covers three users with leads, deals, workflows and a mobile app. Neither Pipedrive nor Pipeline CRM has a free plan; both offer a 14 day trial. Freshsales offers a 21 day trial and no longer lists a free plan on its pricing page.
Why do people switch from Pipedrive?
The four reasons that come up most are that email sync and automation only start on the Growth plan at $39 per user rather than on Lite at $14, that lead forms, email campaigns, document tracking and web visitor tracking are separate add-ons, that extended support hours by telephone are reserved for the Ultimate plan at $79, and that reporting depth is tied to tier. None of these makes Pipedrive a bad CRM. They make it more expensive than its entry price suggests for a small team that needs the mid-tier features.
What is the cheapest Pipedrive alternative?
On paid plans, HubSpot Sales Hub Starter at $7 per seat and Freshsales Growth and Close Solo at $9 per user are the cheapest entry points, all on annual billing. On a plan that includes workflow automation, Zoho Standard at $14 is the cheapest complete option. Prices were read from each vendor’s pricing page on September 17, 2026.
Which Pipedrive alternative has the best customer support?
Pipeline CRM and Nutshell are the two tools in this list that include live support on every plan rather than reserving the fullest support for the top tier. Pipeline CRM’s support is US-based live chat on all plans. Nutshell includes live support on every plan and adds a telephone line on Enterprise. HubSpot, Zoho, Close, monday CRM, Freshsales and Copper all scale support with tier to some degree.
Is Pipeline CRM a good alternative to Pipedrive?
Pipeline CRM is the closest like-for-like alternative to Pipedrive in this list because both are pipeline-first sales CRMs for small and mid-sized teams. The differences are that Pipeline CRM includes US-based live chat support on every plan, includes workflow automation from the Start plan at $25 per user per month (billed annually), includes eSign and email drip campaigns on Grow at $49 per user per month (billed annually), and offers map views and route planning for field sales, which Pipedrive does not. Pipedrive has the cheaper entry plan at $14 and a larger integration marketplace.
Which Pipedrive alternative is best for field sales?
Pipeline CRM is the only tool in this list with map views and route planning built into the CRM, with monthly route allowances that rise by plan. For teams whose reps drive to customers, that is the deciding feature. Every tool here has a mobile app, but planning a day’s visits from within the CRM is specific to Pipeline CRM among these eight.
Can I import my Pipedrive data into another CRM?
Yes. Pipedrive exports deals, people, organisations, activities and notes as spreadsheets, and every CRM in this list imports CSV files. Create your custom fields in the new CRM before importing so the wizard has somewhere to map them, decide how your old stages map to the new ones in advance, and expect synced email history to restart from the switch date rather than migrate, since most CRMs re-sync your mailbox going forward instead of importing another vendor’s threads.
Is HubSpot cheaper than Pipedrive?
At the bottom, yes: HubSpot is free for two users and Starter is $7 per seat on annual billing against Pipedrive Lite at $14. At the level most sales teams need, no: HubSpot Sales Hub Professional is $90 per seat per month on annual billing plus a mandatory $1,500 onboarding fee, against Pipedrive Growth at $39 or Premium at $59. HubSpot is cheaper for a very small team and more expensive for a team that needs automation.
Which Pipedrive alternative works best with Google Workspace?
Copper is built around Google Workspace and captures contacts, email and calendar events from Gmail and Drive automatically, with a sidebar for working records inside Gmail. Pipeline CRM, HubSpot, Zoho and the others integrate with Gmail and Google Calendar but keep the pipeline in their own application. If the complaint about Pipedrive was manual data entry and the company already lives in Google, Copper is the most direct fix, though its sales pipeline features start on the Professional plan at $59 per seat.
