Onboarding Services
Our Customer Success team offers personalized training and guidance to ensure a successful CRM implementation.
A Pipeline CRM Customer Success team manager works directly with your team to develop a tailored plan suited to your business goals. Our process is proven to provide faster onboarding and improved adoption.
No credit card required.
18,000+ users around the world trust Pipeline
We will work with you to develop a plan that ensures you success.
- Data Services:
- Data mapping
- Data import
- Account setup:
- Sales pipeline stages
- Custom fields
- Revenue types
- Email, task and activity templates
- Workflow automations
- Post-sale customer management set-up
- User roles & teams set-up
- Training:
- Admin training
- Employee onboarding
- Session recordings
- 30- and 60-day check-in
Our Success team will teach you how to use the tools at your fingertips to start growing your business today.
Standard Onboarding (starts at $500)*
- Get your Pipeline account up and running in no time with our affordable Standard Account Setup.
- Every Standard Account Setup includes:
- Training & onboarding form with a calendar to schedule your sessions on your time within 30 days
- 30 min kick-off call
- Three hours of dedicated one-on-one training with a Pipeline Onboarding Manager
- A customized training plan designed specifically for your business
- Data analysis and import assistance for 1-2 files
- 1 custom automation/task template
Premium Onboarding (starts at $1,500)*
- Power up your Pipeline account and boost your sales with Pipeline Premium Account Setup.
- Every Premium Account Setup includes:
- Training & onboarding form with a calendar to schedule your sessions on your time within 30 days
- 30 min kick-off call
- Five hours of dedicated one-on-one training with a Pipeline Onboarding Manager
- A customized training plan designed specifically for your business
- Data analysis and import assistance 4-5 files**
- 3 custom automation/task template
*Training package is non-refundable
**Amount and quality of data informs the cost
What customers are saying about Onboarding Services:
Suzanne Croisdale
PremCom
It's a big project switching to a different CRM. Onboarding Services figured it out, as opposed to me learning it all first and then making a decision.
Erin Anderson
Greg Anderson Painting
The initial training gave me the tools to start building our pipeline right away. I would recommend Onboarding Services to anyone wanting to use Pipeline CRM for their business!
Tammy Bertrand
WLS Companies
We introduced eight new types of software to our company thanks to our growth. The best service experience has been with Pipeline CRM.
Frequently asked questions
Each onboarding is unique. We work with each individual client to understand their needs. Packages can range in price. Contact a sales team member for pricing. Quotes are only based on an implementation approach that best matches a company’s requirements.
Based on years of experience, our Customer Success team has a 100 percent success rate in improving time to launch rate. The personalized assistance from professional CRM experts has lead to a streamlined sales process and a smooth CRM adoption experience.
Our comprehensive onboarding services ensure a successful roll-out. It’s our goal to meet every client’s time-to-launch expectations. First, our team maps out your company’s goals and CRM needs. During the initial kick off call, a plan is set in place for timely execution of tailored services. Data import, onboarding, and admin and team training follow. Check-ins are also part of the implementation process. VIP services are available upon request.
Onboarding time varies per implementation. Many factors, from a sales team’s prior CRM experience to scheduling, come into play to determine the amount of time needed. Some clients have experienced full onboarding within two weeks. Average onboarding for a SMB typically falls within a month timeframe.
Through our onboarding services we help you manage your sales process to optimize your business. That can involve data import services, admin training, team training and personal follow up. Every business is different…
It is our team’s goal to ensure Pipeline CRM is running the way you need it to. We want to ensure your team has all of the training necessary to thrive. We can plan and schedule more sessions as necessary.
The Pipeline CRM Customer Success team has years of CRM training and onboarding experience – across a breadth of industries – to offer onboarding packages that make the best use of your time and budget.
Ready To Put Some Wins On The Board?
Easy to get started with no setup or hidden costs, and no engineering resources required.
No credit card required.
