How Manufacturing Companies Can Improve Service Efficiency

Around 35% of customers are willing to spend 5% more of their budget for a company that provides excellent customer service.   This means that in today’s manufacturing landscape, excellent customer service is no longer an option but a must-have. Those offering VIP customer support will attract and retain customers more easily.   One smart… Continue reading How Manufacturing Companies Can Improve Service Efficiency

Best CRMs for Manufacturing Contractors

According to Deloitte, there are five important aspects to consider in manufacturing industry playbooks for the next few years. One of them is investing in advanced technologies, such as manufacturing CRM software.   Companies implementing sales CRM software are predicted to be more resilient in facing industry challenges. This is logical since a CRM for… Continue reading Best CRMs for Manufacturing Contractors

Best CRM for Professional Services

Whether you’re an accountant, lawyer, or involved in other business services, closing a deal for professional services often requires a consultative and tailored sales approach. This unique trait of professional services demands sales CRM software that is flexible for customization yet structured enough to ensure team standardization.   So, what CRM software tick those requirements… Continue reading Best CRM for Professional Services

How to Write Sales Emails With AI in Sales CRM Software

Sales emails are likely your first touchpoint with prospects. You need to make a lasting impression to capture their attention and get a response.    However, crafting engaging sales emails requires close attention, which means many salespeople dedicate more time than they should to drafting sales emails. In fact, a study found that many employees… Continue reading How to Write Sales Emails With AI in Sales CRM Software

Best CRMs for Fencing Contractors

According to Grand View Research, the global fencing market was valued at $27.88 billion in 2021, with a CAGR of 5.5% from 2022 to 2030. This growth presents a major opportunity for fencing contractors looking to scale their businesses, manage client relationships, and streamline operations.   However, to successfully handle ongoing projects while generating new… Continue reading Best CRMs for Fencing Contractors

5 Use Cases When Multiple Sales CRM Pipelines Work Best

Not all customers follow the same path to purchase. Instead of trying to fit them into your standard sales process, why not create a new one with multiple sales CRM pipelines?   Multiple sales pipelines are designed to help you set up two (or more) completely different sales workflows to address the individual needs of… Continue reading 5 Use Cases When Multiple Sales CRM Pipelines Work Best

How to Maximize CRM Return on Investment

What’s the average failure rate for CRM? According to CIO.com, the failure rate for CRM ranges from 18% to 69%.    Scott Edinger also claims a similar result in Harvard Business Review: “In my work with clients, when I ask executives if the CRM system is helping their business to grow, the failure rate is… Continue reading How to Maximize CRM Return on Investment

Best CRMs for Plumbing Contractors

The professional plumbing industry remains lucrative, even in economically uncertain times. However, due to the demand, it has become a competitive space. While many plumbing contractors work on word-of-mouth, you still need to establish yourself as a reputable source to scale your business. And for that, manual methods won’t help.    You need a tech… Continue reading Best CRMs for Plumbing Contractors

10 Sales Metrics Every SDR Should Be Tracking

Customer demands change rapidly, and businesses that don’t keep up will find it difficult to secure new prospects. However, improving sales activities isn’t only about finding the most effective approaches. It starts with tracking and analyzing the right sales performance metrics.   In this blog, we uncover 10 fundamental sales metrics that matter for most… Continue reading 10 Sales Metrics Every SDR Should Be Tracking

Virtual Offices At Pipeline: How Pipeline Has Mastered Remote Working

Covid-19 has plunged hundreds of companies across the globe into adopting a required work from home policy almost overnight. Many companies were not prepared to adopt and adapt in such a short timeline. Pipeline has been working a partial remote model for over 14 years. In particular, the engineering team which comprises roughly one third… Continue reading Virtual Offices At Pipeline: How Pipeline Has Mastered Remote Working