While running a landscaping business is not the cheapest venture, the field has proven quite lucrative. Recent reports state that the global landscaping services market value was USD 296.09 billion in 2022—it even has a CAGR of 6.4% from 2023 to 2030.
So, now is the perfect time for landscaping contractors to scale their company. But, certain elements need to be optimized to make it a success. For example:
- Appointment scheduling
- Data entry accuracy
- Bid management
- Real-time analytics
- Customer service
Landscaping contractors manage multiple projects while ensuring alignment between the lawn crew and the internal team. Without sufficient automation software in place; manual processes may fall short. And that’s where a landscaping CRM comes into play.
From automating data entry to forecasting, the right sales CRM platform centralizes everything so teams never lose sight of priorities. But, if you really get into it, how do you find the perfect tool among several options? Here are some landscape CRM comparisons.
Why CRM Software Matters for Landscaping Contractors
Landscaping has its challenges, such as:
- High overhead costs
- Managing multiple projects at once
- Resource auditing
- Lack of branding
- Ineffective marketing
To overcome these, landscapers must streamline their sales, marketing, and crew management efforts and avoid manual processes. The right landscaping CRM can:
- Enable targeted marketing with automation
- Acquire and nurture new leads
- Automate sales enablement
- Manage communication with high-value clients
- Track project progress
- Automate repetitive data-entry tasks
- Simplify online payments
- Centralize all business operations
1. Pipeline CRM: Best CRM for Sales-Focused Landscaping Contractors
To be successful in the landscaping industry, you need a customer-centric approach and a seamless sales process. But, prioritizing that while handling multiple projects becomes difficult. Pipeline’s landscaping CRM helps your sales team nurture leads and win more bids. The platform syncs team communication, offers accurate estimates, and more.
Pipeline CRM automatically assigns new projects to crews, sends timely updates to your customers, and simplifies payments. Its powerful analytics enable constant operational improvements. From automating targeted emails to tracking ongoing projects, this custom CRM solution is all you need to build a profitable landscaping business according to your needs.
Features
- Custom tools to fit your unique business needs
- Automated project scheduling and reminders
- Open source APIs for seamless integrations
- Automated email drip campaigns
- Bid management and gardening cost estimation
- Clean dashboard with centralized data
- Real-time data analytics and sales reporting
- Easy customer onboarding services
Pros
- Set up is simple and can fully function within 48 hours
- Customizable tools create an on-brand experience
- Finds the decision-makers for faster customer acquisition
- Provides seamless collaboration between sales and flooring crew
- Activity tracking ensures quality work and individual accountability
- Automated data entry enables better lead segmentation and prospecting
- The intuitive dashboard keeps every moving part organized
- Real-time scheduling and output management updates your team and clients
- Analytics dig out areas of improvement and enables operational enhancements
Reviews
- 4.4/5 star rating on G2 (918 reviews)
- 4.3/5 star rating on Capterra (618 reviews)
- 10/10 score on TrustRadius (15 reviews and ratings)
- 4.1 star rating on Gartner (41 ratings)
Pricing
- Start plan: $25 per user per month
- Develop plan: $33 per user per month
- Grow plan: $49 per user per month
2. Builder Prime: Best CRM for Estimation and Product Management
Whether you are a budding landscaper or have a gardening company with multiple teams, Builder Prime fits varying business needs. The platform enables seamless communication with your sales, marketing, and ground teams. With its drag-and-drop calendars, you can assign tasks and move your schedule around easily.
The platform organizes customer profiles, tracks bids, monitors projects, and updates payment status in one dashboard. You can plan your upcoming projects, examine required resources, and integrate them into your existing route with just a few clicks.
Features
- Monitors biddings and generates estimates
- Automated and targeted follow-ups
- Drag-and-drop calendars
- Provides work order management tools
- Streamlines online payment processing
- Records previous interactions with customers
- Organizes all contacts
Pros
- Intuitive interface
- Extensive integrations with popular platforms to make operations simpler
- The mobile app enables estimation and invoicing for better convenience
- Offers easy-to-use templates
- Cuts down the clutter by organizing everything important in one place
- Provides add-ons for an end-to-end CRM system
Cons
- Misses some key reporting elements
- No defined post-sales service module
Reviews
- 4.8/5 star rating on Capterra (48 reviews)
Pricing
- Startup: $79 per month
- Essential: $159 per month
- Growth: $239 per month
- Enterprise: Custom
3. Yardbook: Best CRM for Marketing Your Services
Next on our list is Yardbook, an end-to-end CRM for gardening services.
With automated data entry, job scheduling, and routing, it lets you focus on the clients instead of the redundant, time-consuming tasks. You can create your Yardbook profile to get your name out there and attract more homeowners. On this CRM for landscapers and gardeners, you can showcase your best work and find high-value clients.
Yardbook also creates pricing catalogs and schedules projects for its users. Moreover, this nifty tool offers GPS tracking, equipment maintenance, and lead management.
Features
- Business profile
- Job scheduling
- Timesheets
- Routing and GPS tracking
- Equipment maintenance
- Accurate estimation
- Price catalogs, invoices, and payments
Pros
- Yardbook’s business profile attracts customers with your best work
- Manages all your inbound leads on a single platform
- Handles all billings, invoices, and streamlines online payments
- GPS tracking and routing features monitor field crew and maintain alignment
Cons
- Faulty invoice system
- Clocking in and out of jobs is complicated
Reviews
- 4.2/5 star rating on G2 (918 reviews)
- 4.8/5 star rating on Capterra (10 reviews)
Pricing
- Available via contact
4. Field Pulse: Best CRM for Integrating Customer Feedback
Field Pulse is a popular field service management platform.
It is easy to use, offers robust functionality, and provides top-notch assistance. The best thing about Field Pulse is its unique design that adjusts workflow according to customer feedback. This landscaping CRM offers fast onboarding and gets new teams up and running in weeks. Moreover, it provides real-time insights to drive continuous growth.
Features
- Customer management
- Flat rate price books
- Lead and inventory management
- Scheduling and dispatching
- GPS routing and tracking
- On-the-way notifications
- Engaging phone application
Pros
- User friendly
- Impeccable customer service
- Mobile application fosters business management on the go
- Offers all necessary contractor sales tools in one platform
- Automated inventory and lead management save time
- Integrates with Quickbooks for better convenience
Cons
- Recent updates have made the platform a little complicated
- Removing price book drafts is tricky
Reviews
- 4.8/5 star ratings on G2 (168 reviews)
- 4.6/5 start ratings on Capterra (65 reviews)
Pricing
- Field Pulse offers paid subscriptions at $60 per user per month
5. Service M8: Best CRM for Easy Dispatching
Service M8 has become a favorite among landscaping contractors due to its convenient dispatching. It reduces paperwork with easy automation and gets the jobs done faster.
The centralized dashboard shows your active jobs, suggested quotes, current clientele, and leads who will need you eventually. Service M8 dispatches the right crew at the right time and maintains clear communication with the internal teams. Moreover, this landscaping CRM produces invoices in seconds and ensures payment before you leave the job.
Features
- Manages projects and staff
- Records notes, photos, and videos
- Provides quotes and invoices on-site
- Captures signatures
- Creates PDF forms
- Streamlines credit card payments
- Syncs with your existing accounting package
Pros
- User-friendly interface
- Convenient dispatching and field crew management
- Accurate real-time insights let you address issues quickly
- Supports iOS devices for better convenience
Cons
- Limited customizations
- Hard to integrate with other tools
Reviews
- 4.2/5 star ratings on G2 (12 reviews)
- 4.6/5 star ratings on Capterra (299 reviews)
Pricing
- Lite: Free
- Starter: $20.30 per month
- Growing: $55.30 per month
- Premium: $104.3 per month
Conclusion
A landscaper’s job goes beyond beautifying a client’s garden. To make it a viable business, they should be on top of bidding, crew management, equipment sourcing, sales, and marketing. To do all that with precision, you must embrace the appropriate landscaping CRM to automate data entry, centralize client records for better targeting, and track project progress in real time. While every CRM on the list has some great features, few embody all the mentioned requirements in one platform like Pipeline does.
With extensive integrations, our landscaping CRM fits into your existing system; you don’t have to change a thing! Choose a Pipeline plan today and try it free!
