customer support

Unmatched Care for
Our Customers

Our business is built around our customers. As salespeople, we understand that a top-notch experience is rooted in nurturing relationships with a team that genuinely cares.

Trusted by Over 18,000 Users Globally
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customer support

Unlimited Chat, and Email Support for Everyone

We undoubtedly dedicate more to our customers than anyone else in the industry. We go above and beyond to seek solutions that enable our customers to find success.
customers love our

Award winning support

97.6%

Satisfaction rate

1m

Chat answer

45m

First email response time

5h

Email resolution time
We provide the same personalized, expert-level care to every single user, regardless of account size and tier.
Our award-winning support team is here for you.
Our Customer Teams are trained implementation specialists who use our tools every day.

Customize Workflow with Technical Services

Built-to-order integrations. Special Feature Development.

Your CRM is one key part of a software toolset—if what you need is not out-of-the-box, our cost-effective senior developers can help configure or connect Pipeline to fit your business.

customer support

Our Core Team In Action

Webfoot Painting

Painting & Construction Industry

“Pipeline CRM helped Webfoot Painting achieve 35% yearly growth as it became a leading Central Oregon painting and construction firm.”
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Rainier Custom Homes

Construction Industry

Leading Pacific Northwest construction company improves time-to-close by more than 50% while continually offering remarkable customer service.
rainier 100

WLS Companies

Manufacturing and Lighting Industry

After adopting Pipeline CRM, WLS Companies grew its team 30%, doubled efficiency, and stays on track to meet profit targets.

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