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Jeffcoat says that Pipeline CRM quickly paid for itself by freeing up his time to drive greater value for the company.
“Before Pipeline CRM, I was spending 25-50% of my time troubleshooting or repairing our old CRM product: trying to recover data, writing custom scripts to export data they didn’t want us to have, and so on. It was a nightmare. Now I spend less than 5% of my time on CRM, about 30 minutes a week, unless we’re setting up some cool new reporting. CRM has gone from a burden to a lot of fun. It’s really cool to see the immediate impact.”