Not long ago, the construction industry, including painting contractors, faced a major crisis. Low market demand challenged them to stay afloat, let alone acquire new clients.
Fortunately, the painting services market is back to being highly competitive and rewarding. To keep up with this rapidly expanding construction market, painting contractors will need to have a system in place to:
- Manage customer communication
- Track painting deals and contracts
- Streamline documentation and records
- Manage leads and proposals
This is where a painting contractor CRM comes into play. As a contractor sales tool, a CRM offers an all-in-one solution for managing bids, scheduling jobs, communicating with customers, and tracking revenue. In this blog, we’ll compare some of the best painting contractor CRMs available on the market.
Why Painting Contractor CRM Software is Important
Construction painting businesses often struggle with managing sales effectively. A lack of a unified database and delays in responding to leads hinder growth. A Customer Relationship Management (CRM) with a centralized repository and user-friendly dashboard can streamline operations and improve efficiency.
With a painting contractor CRM software, you can:
- Automate sales processes and data entry
- Make data-driven decisions based on sales reporting and forecasting
- Collaborate easily with team members and customers
Exploring various CRM features and packages can help you narrow down what you want. To get started, here are some top CRMs for painting services.
Pipeline CRM: A Comprehensive CRM for Painting Businesses
The first on our list of the best painting contractor CRMs is Pipeline CRM. With an intuitive framework and easy integration features, Pipeline CRM is a great CRM for painting businesses. This platform allows contractors to focus on accelerating sales by simplifying and optimizing bidding.
Pipeline CRM is a good option if you’re looking for a custom CRM solution to automate workflows, store customizable sales and client data, and track multiple sales pipelines simultaneously. And for those in a hurry, Pipeline’s painting contractor CRM can go live within 48 hours.
Features
- Customizable deal stages to match your team’s language
- Accurate sales forecasting and trend analysis
- Trackable email campaigns and activities for bulk and drip emails
- Easy integration with other business tools and apps like Gmail and QuickBooks
- Secure, unlimited storage
- Role-based user permissions
Pros
- Efficient lead management (tracking and nurturing) that helps win more business
- Intuitive interface with minimal learning time and ample tutorial and guided resources
- Custom CRM solutions, such as the customer data management and lead management
- Instant notification for incoming emails, changing deal statuses, and more
- Sales team task allocation and activity tracking for better accountability
Cons
- Best for small to medium-sized painting and other construction-type businesses
Reviews
- 4.4/5 star rating on G2 (930 reviews)
- 4.3/5 star rating on Capterra (623 reviews)
- 8.4/10 score on TrustRadius (17 reviews and ratings)
- 4.2 star rating on Gartner (41 ratings)
Pricing
- Start plan: $25 per user per month
- Develop plan: $33 per user per month
- Grow plan: $49 per user per month
Salesforce CRM: A Robust CRM with Sales Training Features
Probably one of the most recognizable names on the list, the Salesforce CRM is indeed a force to be reckoned with. It helps painting contractors control sales in a generalized way and offers pictorial representations of data for easy digestion.
Salesforce boasts of over 150,000 companies as clients, helping them sell faster, scale their offerings, win better deals, and build lasting customer relationships. The platform also has many other sales and service-related products and services.
Features
- Pipeline management and deal forecasting
- Account, contact, and lead management
- Diverse app and tool integrations
- Contact information storage and sales chances
- Marketing campaigns and analytics
Pros
- Highly customizable system
- Dedicated apps and tools for different functions (vast app marketplace)
- Best for medium to large painting companies
- Integration with virtually all other business tools and apps
Cons
- Can be expensive and too complicated for smaller businesses
- The many offerings can be confusing/intimidating
- Steep learning curve
Reviews
- 4.3/5 star rating on G2 (3867 reviews)
- 4.4/5 star rating on Capterra (18401 reviews)
- 8.4/10 score on TrustRadius (3228 reviews and ratings)
- 4.4 star rating on Gartner (1788 ratings)
Pricing
- Starter plan: $24 per user per month
- Professional plan: $80 per user per month
- Enterprise plan: $165 per user per month
- Unlimited plan: $330 per user per month
Jobber CRM: A CRM with a Large Repository of Contractors
Jobber CRM is next up on this best CRM for painting businesses list. This platform has a vast contractor repository of over 200,000 home service professionals, focusing on industries like cleaning, mechanical, repair, and contracting services.
Jobber lets you track and store complete job information and communication history for each project or undertaking. You can also create detailed client profiles, automate notifications, and give clients a personalized and meaningful experience.
Features
- Client manager
- Online booking and automatic scheduling
- Invoicing and follow-ups with professional templates
- Client hub and customer communications
- Reporting and marketing tools
Pros
- Availability of mobile app
- Easy to use and clean, simple interface
- Streamlined scheduling and payments
Cons
- Not as extensively customizable as other painting CRMs
- Limited sales pipeline features
- Expensive considering the limited features
Reviews
- 4.5/5 star rating on G2 (255 reviews)
- 4.5/5 star rating on Capterra (757 reviews)
- 6.3/10 score on TrustRadius (21 reviews and ratings)
Pricing
- Core plan: $69 per user per month
- Connect plan: $169 per 5 users per month
- Grow plan: $349 per 15 users per month
Zoho CRM: A CRM Focuses on Customer Experiences
Zoho CRM is a comprehensive platform that helps businesses manage sales, customers, and operations. Its customizable features and workflow optimization make it ideal for painting contractors. By integrating customer service, marketing, data management, and scheduling, Zoho CRM offers a centralized solution for streamlined business processes.
Features
- Deal and lead management
- Sales process building with review features
- Communication omnichannel (social, email, and telephone)
- Marketing reports and analytics
- Sales enablement and performance management
Pros
- Affordable and good balance of features
- Highly customizable with an extensive app interface
Cons
- Too many features in the interface confuse some users
- Some features are not as polished or fully developed as competitors
Reviews
- 4.1/5 star rating on G2 (2643 reviews)
- 4.3/5 star rating on Capterra (6752 reviews)
- 8.3/10 score on TrustRadius (940 reviews and ratings)
- 4.3 star rating on Gartner (790 ratings)
Pricing
- Standard plan: Around $10 per user per month
- Professional plan: Around $16 per user per month
- Enterprise plan: Around $28 per user per month
- Ultimate plan: Around $31 per user per month
Housecall Pro CRM: A CRM With Time Tracking Feature
Housecall Pro is a comprehensive CRM designed for field service businesses. It simplifies job scheduling, invoicing, payments, and customer management. With online booking capabilities, Housecall Pro helps painting contractors reduce paperwork, optimize dispatch, and boost revenue.
Features
- Sales pipeline and review management
- Employee management, reporting, and time tracking
- Customer experience management and communication
- Business app integrations
- Scheduling, dispatching, and payments
- Real-time updates and notifications
Pros
- User-friendly interface and easy, quick onboarding
- All-in-one solution for home service companies/contractors
- Efficient customer support and scheduling management
Cons
- Limited and/or missing features
- No specialized focus on the sales pipeline
- Can be expensive for larger teams
Reviews
- 4.2/5 star rating on G2 (156 reviews)
- 4.7/5 star rating on Capterra (2789 reviews)
- 9.2/10 score on TrustRadius (8 reviews and ratings)
Pricing
- Basic plan: $49 per user per month
- Essentials plan: $129 per 5 users per month
- Max plan: Price on demand, 100+ users per month
What’s the Best Painting Contractor CRM? It’s Pipeline CRM
A Contractor sales tool like CRM is essential for painting businesses. For instance, painting CRM can help you create irresistible bids, efficiently manage leads and deals, and automate mundane sales tasks.
If you’re looking for a painting contractor CRM, consider Pipeline CRM. Our custom CRM solution is easy to use and affordable. See how Webfoot Painting, a two-person team, achieved 35% YoY growth and a 15% increase in closing rate during winter with Pipeline CRM to give you an idea of Pipeline CRM’s capabilities.
And when you’re ready to achieve similar results, check out Pipeline CRM’s pricing plans to get started!
