The majority of customers expect personalization. Are you delivering? According to Twilio’s State of Personalization report, 85 percent of the businesses surveyed believe they’re offering personalized experiences to their customers. Of course, they believe that; why wouldn’t they? How do customers feel about that? Only 60 percent of customers agree that this is the case.… Continue reading How to Choose the Right CRM
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Thu, Sep 15th, 2022 08:00 AM PST
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